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Frequently Asked Questions

  • Absolutely. Every item in our collection—including our premium watches and perfumes—is 100% authentic. Luxury timepieces come with the original brand packaging and a standard 1-year or 2-year warranty (depending on the model) covering manufacturing defects

  • Standard shipping takes 5-7 business days. Express shipping is available and takes 2-3 business days.

  • Yes, we ship to over 50 countries worldwide. International shipping times vary by location.

  • We accept cash on delivery

  • Once your order ships, you'll receive a tracking number via email. You can use this to track your package.

What People Are Saying

"I ordered a luxury watch from Basma Shop as a gift for my husband's birthday in ksa. I was worried about the delivery timing, but it arrived in less than 24 hours! The packaging was exquisite and the watch is 100% authentic with all the warranty papers. The name Basma Shop truly lives up to the experience—completely stress-free."

Didar Ali

"Excellent variety of products in one store. I ordered a watch and some kitchen accessories, and both arrived in good condition. The quality matched the description, and delivery was on time."

Ahmed K., Ksa

"Basma Shop offers a good selection of watches, beauty products, toys, and kitchen essentials. Prices are reasonable, and the ordering process is easy. I would like to see even more brands added in the future."

Jawaid Malik

Free Shipping

Free Shipping for some products

Money Guarantee

Within 3 days for an exchange.

Online Support

24 hours a day, 7 days a week

Flexible Payment

Pay with Cash on delivery